Find answers, or reach out to our support team.
KYC, 2FA, passkeys, device management
Payment methods, network fees, limits
Order types, margin, futures, fees
Account protection, phishing, reporting
Go to Account Settings → Security → Two-Factor Authentication, then follow the prompts to link an authenticator app or a passkey.
Withdrawals above certain thresholds, or from newly added addresses, go through an automated and sometimes manual risk review to protect your account.
Spot fees start at 0.1% per side. See the Fees page for the full maker/taker schedule and volume-based discounts.
Deposit times depend on network confirmation requirements — typically a few minutes for most assets, longer during network congestion.
Our support team is available 24/7. Submit a ticket and we'll get back to you.
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